Refund Policy

At GK Digital India, we are committed to ensuring your satisfaction with our services. This Refund Policy outlines the conditions under which refunds are provided and adheres to the rules established under the Consumer Protection Act, 2019, and other applicable Indian laws.

This policy ensures transparency and is in line with Indian consumer laws.

Applicability of Refunds

Refunds are applicable in the following scenarios:

  • If a service is not delivered as per the agreed terms and conditions.
  • If the service provided is significantly different from what was promised at the time of purchase.
  • If a service is not initiated within the stipulated time frame without prior communication.

Refund requests will be carefully reviewed, and valid claims will be processed accordingly

Conditions for Refund Eligibility

To ensure eligibility for a refund, you must:

  1. Provide proof of purchase or valid transaction details.
  2. Submit a refund request within 7 days of service delivery (or as specified in the specific service agreement).
  3. Demonstrate reasonable grounds for dissatisfaction or failure in service delivery.

Please note: Refunds are not applicable if:

  • Services have been fully delivered as per the agreed terms.
  • Dissatisfaction arises from subjective preferences or a change of mind after the service is initiated.

Refund Process

Submit your refund request via email at gkdigitalindia@gmail.com or through our contact form.
Our team will acknowledge your request within 48 business hours.
After reviewing your case, we will notify you of the refund status within 7 business days.
If approved, refunds will be processed via the original payment method or an alternative method, as agreed, within 14 business days.

Dispute Resolution

In the unlikely event of a dispute, we will:

Attempt to resolve the issue amicably through mutual discussion.
If unresolved, engage professional legal assistance for dispute resolution in accordance with Indian laws.
All disputes are subject to the jurisdiction of the courts located in Jodhpur Rajasthan, India.

Compliance with Consumer Laws

This Refund Policy complies with the provisions of the Consumer Protection Act, 2019, and related regulations. We are committed to safeguarding your rights as a consumer and ensuring transparency in our practices.

Contact Information

For any questions or assistance, please contact us at:
Email: gkdigitalindia@gmail.com
Phone: +919950002230
Address: 17e/393 CHB jodhpur Rajasthan India

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